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Your details. Treated with care.

Privacy policy for Manchester Stonework and this website.

Last updated: September 2025.

Manchester Stonework is responsible for the personal information you share when enquiring through this website.

Information we collect

  • When you send an enquiry, we collect your name, email address, phone number, project type, estimated budget, timeline and any project details you provide.
  • Please avoid including sensitive personal information in your message. Technical information necessary to securely operate the website may also be processed by our hosting provider.

How we use your information

  • We use enquiry information to respond to you, discuss your project, prepare a quote and manage any work you ask us to undertake.
  • Our lawful bases include taking steps at your request before a contract, fulfilling a contract, legitimate interests in responding to enquiries and meeting legal obligations where applicable.
  • Submitting a quote enquiry does not subscribe you to marketing emails.

How long we retain information

  • We keep enquiry information only for as long as necessary to respond and manage the project or any subsequent contract.
  • Records may be retained for longer where needed for legal, accounting or dispute-resolution obligations. Information no longer needed is deleted or anonymised.

Third parties

  • Our website and enquiry storage are supported by Lovable Cloud and its infrastructure providers. They process information necessary to operate these services.
  • We do not sell your personal information. We share it only with service providers needed to deliver our services, or when required by law.
  • If a provider processes information outside the UK, appropriate transfer safeguards must apply.

Security and cookies

  • Enquiries are stored with restricted access. We use appropriate technical and organisational safeguards, but no online service can guarantee absolute security.
  • This website does not intentionally use advertising or tracking cookies. Essential technical storage may be used to support the operation and security of the website.

Your rights

  • Under applicable UK data protection law, you may request access, correction, deletion, restriction, portability or object to processing, subject to legal conditions.
  • To make a request, contact us using the details below. You can also complain to the Information Commissioner’s Office at ico.org.uk.

Contact us

  • Email:
  • Phone: (calls and WhatsApp)
  • Address: 69 Buckingham Rd, Chorlton-cum-Hardy, Manchester M21 0QT